21+ | Safe and Responsible

Responsible Gambling at vip117 — Your Safety is Our Priority

vip117 believes entertainment should be enjoyable — free from pressure and in control. Our responsible gambling guidelines will help you make the right decisions.

Core Principles of Responsible Gambling

At vip117 we believe every player's experience should be enjoyable, safe and entirely within their own control. Gambling is a form of entertainment — not a source of income.

Age Limit 21+

vip117 is for people aged 21 and above only. Age is verified at registration and underage accounts are closed immediately.

Age Verification

Setting Deposit Limits

You can set daily, weekly or monthly deposit limits. Once a limit is set it takes effect immediately, and increasing it requires a 7-day waiting period.

Financial Control

Temporary Break (Time-Out)

When you feel you need some distance, take a Time-Out for 24 hours up to 6 weeks. Login will be completely disabled during this period.

Temporary Break

Self-Exclusion

If you feel gambling is having a negative effect on your life, apply for self-exclusion. Your account can be kept closed for 6 months to 5 years, or permanently.

Permanent Protection

Session Time Limit

Set a maximum time for each gaming session. When the limit is reached, the system will automatically log you out and send a notification.

Time Management

24/7 Support

If you have any concerns about gambling, our Bengali-speaking support team is always here for you — contact us via live chat or email.

Round-the-Clock Support

Warning Signs of Problem Gambling

If you notice the following signs, gambling may be becoming a problem. It is important to take action in time.

Mental and Behavioural Signs

  • Feeling the urge to bet more in order to win back money you have lost
  • Being unable to stop playing or exceeding your limits
  • Having difficulty sleeping or concentrating on work because you are thinking about gambling
  • Hiding your gambling from family or friends

Financial and Social Signs

  • Struggling to cover everyday expenses because you have spent too much on gambling
  • Trying to gamble with borrowed money or by taking loans
  • Spending more time gambling instead of fulfilling work or family responsibilities
  • Having conflicts with family or loved ones over gambling

If even one of the above applies to you, please contact our support team today.

5 Steps to Keep Yourself Safe

vip117 has given you all the tools to take control of your gaming experience. Follow these steps.

01

Set a Budget

Decide in advance how much money you will spend on gambling each month and set it as a deposit limit.

02

Set a Time Limit

Decide how long you will play each day and keep a session time limit active.

03

Take a Break

If you have been playing for several days in a row, take a temporary break (Time-Out) and enjoy other activities.

04

Seek Support

If you feel something is wrong, contact us via live chat — support is available in Bengali.

05

Self-Exclude

If needed, close your account temporarily or permanently — this is your right.

Limits and Transaction Rules

Clear information about vip117's set minimums and limits — making responsible gambling straightforward.

Item Amount / Details Method
Minimum Deposit ৳500 bKash, Nagad, Rocket
Minimum Withdrawal ৳800 bKash, Nagad, Rocket
Withdrawal Time 30 minutes to 3 hours All methods
Welcome Bonus Wagering 15x (wagering requirement) Applies to first deposit
Decreasing Deposit Limit Takes effect immediately From account settings
Increasing Deposit Limit Takes effect after 7 days From account settings

vip117's Commitment to
Responsible Gambling

We do not just provide entertainment — we make sure every player can play in a safe environment. Our safety tools are always free and easy to access.

All transactions fully secured with SSL encryption
24/7 Bengali-speaking support team active
Self-exclusion, deposit limits and session limits available
Strict verification process for ages 21+ only
Regular audits and monitoring to ensure fair play
Automated alert system to detect problematic behaviour

Self-Exclusion and Account Closure Process

The most powerful responsible gambling tool is self-exclusion. You can use it at any time.

Temporary Self-Exclusion

You can keep your account inactive for anywhere from 24 hours up to 6 months. During this period no deposits, bets or logins will be possible. Once the period ends, you will need to reactivate your account yourself.

  • Apply via live chat
  • Send an email to [email protected]
  • Applicable directly from account settings

Permanent Self-Exclusion

If you feel gambling is causing serious problems in your life, apply for permanent self-exclusion. In this case the account will be completely and irreversibly closed. Any remaining balance in the account can be withdrawn at the time of applying.

  • Contact the support team
  • Identity will be verified
  • Decision is final and irreversible
Remember: Promotional emails and notifications will be automatically stopped during self-exclusion. It is also possible to apply for self-exclusion on behalf of someone you know — let the support team know.

Common Questions About Responsible Gambling

Answers to questions you may have, explained in plain language.

vip117 is for people aged 21 and above only. Age verification is required during registration. If an underage account is identified, it is immediately closed and any deposited funds are returned.

Yes, absolutely. You can set daily, weekly or monthly deposit limits from your account settings. Lowering a limit takes effect immediately. However, if you want to increase a limit, a 7-day waiting period applies — this protects you from impulsive decisions.

Time-Out is a temporary break — from 24 hours up to 6 weeks. Once the period ends, you can resume on your own. Self-Exclusion is a stronger tool — your account can be kept closed for 6 months to 5 years, or permanently. Self-Exclusion is more effective for those who feel gambling is becoming a problem.

Yes, it is possible to apply on behalf of a family member or someone close to you. In that case, contact our support team via live chat or email at [email protected] and provide the necessary information. We will take action after proper verification.

You can withdraw any balance remaining in your account before submitting a self-exclusion request. Once the account is closed, no transactions are possible during that period. The support team will assist you step by step through this process.

Contact vip117's 24/7 live chat or email us at [email protected]. Our Bengali-speaking support team will help you use the right tools and take the necessary steps. Do not hesitate to reach out about any problem — we are always here for you.

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Enjoy entertainment responsibly. Browse the sections below and find your favourite games.

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FAQ

Find answers to all your questions in one place

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Homepage

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Important: vip117 is for people aged 21 and above only. Gambling is a form of entertainment — not a way to earn money. Play responsibly and stay within your limits.